Refund policy

Effective Date: 04/2026

At SewBloom, we specialize in digital sewing patterns delivered as downloadable files. Please review our refund policy carefully before making a purchase.

📥 Digital Product Policy

All products sold on SewBloom are digital downloads (PDF or ZIP files) delivered instantly after purchase. Because of the nature of digital products:

🚫 All sales are final
🚫 No refunds, returns, or exchanges are accepted

Once a file has been downloaded or accessed, it cannot be returned.

⚠️ Exceptions

We understand that issues may occasionally occur. Refunds or replacements may be considered only in the following cases:

  • You received a corrupted or incomplete file
  • The file is significantly different from the product description
  • You were charged multiple times for the same order

If any of the above applies, please contact us within 7 days of purchase.

🧷 Troubleshooting Support

Before requesting a refund, we encourage you to contact us for assistance. Many issues (such as opening ZIP files or printing errors) can be resolved quickly.

📩 How to Request Help

Please contact us with:

  • Your order number
  • Description of the issue
  • Screenshots (if applicable)

📧 contact@sewbloom.com
📞 Via: Live Chat

We aim to respond within 24–48 business hours.

🔐 Unauthorized Transactions

If you believe your purchase was made fraudulently, please contact your payment provider immediately.

💡 Policy Agreement

By purchasing from SewBloom, you acknowledge and agree to this Refund Policy.