Refund policy
Effective Date: 04/2026
At SewBloom, we specialize in digital sewing patterns delivered as downloadable files. Please review our refund policy carefully before making a purchase.
📥 Digital Product Policy
All products sold on SewBloom are digital downloads (PDF or ZIP files) delivered instantly after purchase. Because of the nature of digital products:
🚫 All sales are final
🚫 No refunds, returns, or exchanges are accepted
Once a file has been downloaded or accessed, it cannot be returned.
⚠️ Exceptions
We understand that issues may occasionally occur. Refunds or replacements may be considered only in the following cases:
- You received a corrupted or incomplete file
- The file is significantly different from the product description
- You were charged multiple times for the same order
If any of the above applies, please contact us within 7 days of purchase.
🧷 Troubleshooting Support
Before requesting a refund, we encourage you to contact us for assistance. Many issues (such as opening ZIP files or printing errors) can be resolved quickly.
📩 How to Request Help
Please contact us with:
- Your order number
- Description of the issue
- Screenshots (if applicable)
📧 contact@sewbloom.com
📞 Via: Live Chat
We aim to respond within 24–48 business hours.
🔐 Unauthorized Transactions
If you believe your purchase was made fraudulently, please contact your payment provider immediately.
💡 Policy Agreement
By purchasing from SewBloom, you acknowledge and agree to this Refund Policy.